Empower Your Agents With Outstanding Multi-Channel Customer Experience Management
UCBox.io is a cloud-based Call Center Software Solution, equipped with enterprise-grade Communication abilities.
Unify all business communication channels- web-chat, email, voice calls, SMS, and Social Media Channels within a dynamic & robust, centrally managed Customer Experience Management Platform.
Deliver an exceptional Customer Experience!
Engage all of your customers from various different channels, all in one place, with UCBox.io
UCBox.io, our Multi-Channel Contact Center Software provides access to Enterprise-level IP telephony functions, along with valuable customer insights based on logs of all previous customer interactions. Empower your agents with deep customer insight to resolve service & support queries quicker while providing personalized Customer Experience.
Call Center Software Solution with Accurate & Advanced Visual Reporting Dashboards
UCBox.io helps monitor ongoing campaigns & operations to their highest detail. Real-time & granular performance data is always available to team leaders. Valuable success and failure metrics can be filtered from within the UCBox.io dashboard for greater business insight.
Ensure accurate reporting & optimize processes to achieve reduced chances of customer friction with UCBox.io.